Bug fixes
Bugs, production errors and unexpected behaviour, prioritised by business impact.
Your system is already live. We make sure it stays that way.
We take over systems in production — including ones another company built. Bug fixes, performance, security, small improvements and continuous monitoring.
- We take over code written by another company
- Agreed response times and ticket channel
- Monthly report of what happened in the system
What is included.
A maintenance contract covers the whole system — not just this week's bug. These are the six fronts we take on.
Performance
Slow queries, queues, caching, infrastructure cost and database bottlenecks.
Security and updates
Dependencies, framework versions, certificates and vulnerability patching.
Small improvements
Business-rule tweaks, reports and new fields without becoming a whole project.
Monitoring
Error and uptime alerting, with a monthly report of what happened in the system.
Documentation and handover
Mapping what exists, so the knowledge stops living in one person's head.
Diagnosis before any contract.
We assess the system and show you what we found before any proposal. Maintenance scope is quoted on request, according to how critical and how large it is and the response time you need.
Schedule the diagnosis-
1
Access and reading
Repository, infrastructure and incident history.
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2
Diagnosis
Risks, technical debt and priorities — in business language.
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3
Maintenance plan
Agreed scope, response time and ticket channel.
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4
Continuous operation
Tickets, monthly reporting and planned evolution.
System unstable, slow, or with nobody looking after it?
Tell us the scenario and we will schedule the diagnosis. Pricing on request, once we understand the real size of the system.